Refund Policy

1. 30-Day Money-Back Guarantee

We want you to be completely satisfied with your purchase. If you are not satisfied with any of our courses for any reason, we offer a full, 100% money-back guarantee within 30 days of your purchase date. No questions asked.

2. How to Request a Refund

To request a refund, please follow these steps:

1. Email our support team at rjgroupofengineering@gmail.com
2. Include the email address associated with your account
3. Include your order number or receipt

3. Refund Processing Time

Once we receive your refund request, we will process it within 24-48 business hours. The funds will be returned to your original payment method. Please note that it may take 5-10 business days for the refund to appear on your credit card statement, depending on your bank's processing times.

4. Exceptions

While our policy is "no questions asked," we reserve the right to deny refund requests in cases of clear abuse of the policy, such as:

• If you have consumed a significant portion (more than 50%) of the course content before requesting a refund.
• If you have downloaded all the course resources (drawings, estimation templates, PDFs, etc.) and then immediately requested a refund.
• If you have previously requested a refund for the same course.